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Guest services

on Spirit of Discovery

We take the needs of our customers seriously and understand the importance of comfort and accessibility. Rest assured that you will be well looked after on Spirit of Discovery, with a range of guest services.

Explore Ashore

Explore Ashore

It’s not just the ship that’s new. On Spirit of Discovery, you can also try our brand new service, Explore Ashore. It heralds an exciting new way to plan and enjoy your time ashore, tailored exactly how you want it. In the main Reception area on Main deck, you’ll find our on-board team of travel experts. All are there to help you plan the experiences that happen when you step off the ship. Part concierge, part tourist information hub, Explore Ashore offers many services, at no extra cost. You can ask for maps, travel guides and advice on what to do in port. Or why not plan something more bespoke, like a private driver or guide to show you the sights you really want to see? Explore Ashore is also the place to book our exciting range of specially created shore excursions. These cover a range of interests from local history, nature and walking to private music concerts and live cooking with local chefs and are available for an extra cost, they can be pre booked or booked on board.

Saga World

Saga World

In the centre of the Promenade deck you can step into the world of Saga, without having to leave the ship. Meet and chat with our friendly consultant about Saga’s range of travel and lifestyle products.

If you want to enjoy special discounts off your next cruise, you can browse the latest range of itineraries on board. You can then book another voyage on Spirit of Discovery, or her sister ship Spirit of Adventure. Or why not take a look at Saga’s wider range of travel experiences? From exciting long-haul adventure tours to all-inclusive hotels throughout Europe and the Mediterranean, you can choose from more than 120 destinations worldwide.

Saga World is also the place to chat about Saga’s other range of products and services. You can even subscribe to one of the UK’s leading print titles, Saga Magazine. You can also find out more about Saga Possibilities, Saga’s membership programme. This gives you access exclusive benefits, discounts on events and VIP experiences, along with great products from selected partners.

The Shop

The Shop

The shopping experience aboard Spirit of Discovery is as unique as the ship itself. Take advantage of tax-free purchases on selected cruises including clothes, bespoke fine jewellery and watches, and the services of a private jeweller offering unique hand-crafted pieces. There are also perfect gifts for every occasion, and personalised pieces exclusive to Spirit of Discovery. You’ll also find a range of the latest fragrances, cosmetics and skincare from some of the world’s most renowned high-end brands. Or if you’ve forgotten an essential item, you’ll also find a wide range of everyday products, toiletries, drinks and snacks in our smaller port shop by the entrance.

The Gallery

Not only is Spirit of Discovery a state-of-the-art ship, she also houses amazing art inside. Our team have been working behind the scenes for several years, commissioning painters, sculptors and graphic artists to create bespoke pieces for the ship, showcased throughout the public areas. British artists have been given a major focus, combining classic artworks with contemporary pieces. In addition, you can also visit a dedicated art gallery on board. Located next to The Playhouse theatre entrance on Promenade deck, it houses a permanent collection of exciting art. The Gallery will also be used to display new art exhibitions at sea, featuring an exciting line-up of up-and-coming artists in Britain.

The Chart Room

The Chart Room

Opposite The Gallery, you’ll find The Chart Room. It’s a space designated for learning and talks with our on-board experts. From interactive learning sessions to illustrated lectures, it’s the venue to try new things on your cruise. A place where you can enjoy enriching experiences that enhance the destinations you visit. The Chart Room is also where you can have professional photos taken by the on-board photographer.

Spirit of Discovery also has a well thought out health and beauty area, which includes a spa, a fitness centre and a salon. Read more about wellbeing on Spirit of Discovery.