Find your boutique cruise
Our love it first time guarantee
Love your first cruise, or your money back
We are so confident you will love your first cruise with us that, if for any reason at all you do not love it, we will happily refund you.
It is an exclusive promise we make to all our guests when trying their first Saga boutique cruise.
How does it work?
If, during your first few days on board, you are not enjoying yourself, let us know.
Our crew will do everything to address your concerns, but if we cannot resolve your issues within 48 hours, we will arrange travel home from the next available port at no extra cost and refund the price of your cruise.
Ocean cruise: Available to guests that have not previously cruised with Saga Cruises.
River cruise: Available to guests that have not previously cruised with Saga River Cruises.
To take advantage, you must state your intention to leave your cruise early to the Hotel General Manager/Cruise Director during the first 72 hours for cruises seven nights or over; or during the first 48 hours for cruises under seven nights.
They will endeavour to resolve any issues within 48 hours, but if a solution cannot be agreed in this time, Saga will arrange and cover the cost of your return transport home at the next available port and refund the price of your cruise.
We will not refund costs incurred for items not purchased directly through Saga, such as, but not limited to, overnight accommodation or third-party insurance. The guarantee does not affect Saga’s standard booking conditions set out in section 7, or pre-departure cancellation policy. Further terms and conditions may apply.
Perfect for your first ocean cruise...
Perfect for your first river cruise...
Ocean cruises
Feel that sense of excitement. There’s a luxurious small ship just waiting to be discovered.
You’ll always have your very own balcony too when you cruise all inclusive on Spirit of Adventure or Spirit of Discovery.
Explore ocean cruises
River cruises
Sail all inclusive on our ships, Spirit of the Danube, Spirit of the Rhine, Spirit of the Moselle and Spirit of the Lorelei.
Or choose Douro Serenity, selected especially for our guests to explore the Douro.
Unpack only once and let the journey through the captivating landscapes of Europe commence.
Explore river cruises