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Here to take your call

Each time you contact Saga cruising, you’ll be in the safe hands of one of our friendly cruise consultants. Their knowledge of our ships, our destinations and the things our guests enjoy mean they can help choose the perfect cruise for you. Whether you’re looking for advice on our itineraries, our latest fares or celebrating a special occasion on board, make them your first port of call. Here you can learn a little more about their expertise and interests.

Dane Barton

quote marck Where are your areas of expertise?

Norway’s fjords, Iceland, Canaries and the Baltic aboard Saga’s ships. Also our partner cruise lines and river cruising along the Danube and Rhine.

If you could only visit one place where would it be?

New Zealand. The peace and tranquility without too much change can be found nowhere else.

What do you enjoy doing in your spare time?

Gaming, TV, documentaries, long drives and walks along the beach.

How long have you worked in the travel industry?

22 years – and all for Saga!

What do you love about cruising and visiting new places?

The friendliness of people and staff on our cruises. There are always activities to keep you busy. Visiting new cultures and exploring can be very eye opening."

Jacqueline Newton

quote marck Where are your areas of expertise?

There are a few different destinations I have been to on Saga’s ships. The place that I loved most was Venice. I have also had the amazing experience of seeing two operas in Verona, thanks to Saga.

If you could only visit one place where would it be?

The feedback I get from my customers about the Norwegian fjords is fantastic, cruising through the clear waters below the breath-taking mountains.

What do you enjoy doing in your spare time?

I have two wonderful granddaughters that keep me busy. We love going for long walks along our beautiful beaches.

How long have you worked in the travel industry?

I have worked for Saga Holidays for about 17 years, starting off in the UK department, then Europe and Long Haul. Also Classic Journeys and Ultimate Retreat Holidays, before joining Cruises.

What do you love about cruising and visiting new places?

We get the chance to experience what our customers experience. I love to visit old and new places so I can share my experience with my customers."

Terrie Shonk

quote marck Where are your areas of expertise?

I have been in the cruise department for many years, dealing with Saga’s ocean cruises, our partner cruise lines and river cruises.

If you could only visit one place where would it be?

I think it would have to be New Zealand. I am a quiet person and New Zealand has a lot of very quiet areas with more wildlife than people. I love quiet country walks, just listening to the birds and feeling at one with it all.

What do you enjoy doing in your spare time?

I like listening to music, especially from the 50's, 60's and 70's. I also like to read thrillers and believe it or not, colouring with coloured pencils. If socialising, I do like the odd game of cards.

How long have you worked in the travel industry?

I have worked at Saga for over 23 years, first as a Customer Care Adviser, then in our Holiday Sales team before joining Cruises.

What do you love about cruising and visiting new places?

I like meeting the locals and getting a taste for the local area. For instance, I went to Cyprus many years ago, and as we regularly ate in a particular restaurant, we made friends with the family who ran it and got lots of treats for our last meal there."

Deborah Benville

quote marck Where are your areas of expertise?

I have worked on board Saga Sapphire, Saga Pearl II and the previous Spirit of Adventure. I have also been aboard the new Holland America ship, MS Nieuw Statendam, and the Cruise & Maritime Voyages ship MV Magellan.

If you could only visit one place where would it be?

I have to say New Zealand as it looks so beautiful. My brother went there two years ago and the photos he came back with were amazing.

What do you enjoy doing in your spare time?

I spend time with my two-year old granddaughter. She is very keen to talk and learn new things. I also play darts at a local sports club against other teams in a ladies’ league, which we have won a few times!

How long have you worked in the travel industry?

Approximately 25 years. I started at Eurotunnel and was one of the first travellers on their trains before they officially opened. I joined Saga in 2007 and have been in the Cruising department for 11 years.

What do you love about cruising and visiting new places?

I love meeting the people on board, as they are all from different walks of life and have a good story to tell. The food is wonderful and so are the staff. One of my favourite memories was sailing into Venice at sunrise."

Rebecca Wildman

quote marck Where are your areas of expertise?

Norway and Scandinavia are places I could talk about all day with my passengers. Cruising is the best way to discover them because it allows you to see so much while offering the comfort of the same bed each night.

If you could only visit one place where would it be?

I personally need the following things; scenery, culture and city life. I think New Zealand can provide them, from the mountains of Fiordland National Park to the cafes and galleries of Queenstown.

What do you enjoy doing in your spare time?

My first love has always been art, writing and photography, and I am often able to incorporate them within my job, from writing follow ups on destinations we experience on educational visits to decorating the office for Christmas!

How long have you worked in the travel industry?

I have been an Ocean Cruise agent almost seven years strong. Although I am trained in all aspects of Saga – from Long Haul holidays to Escorted Tours – Ocean Cruise has remained my area of expertise.

What do you love about cruising and visiting new places?

Simple pleasures can be the most effective; the reassurance of coming back to the same comfortable cabin each night, while waking up in a new port almost every day."

Hazel Matthias

quote marck What are your areas of expertise?

I love the challenge of finding just the right cruise for each customer, whether they’re making a first time visit to a dream destination, celebrating an anniversary or meeting up with old friends.

If you could only visit one place where would it be?

My ultimate destination would be Australia, mainly because of the outdoors lifestyle, diverse scenery and incredible range of activities on offer.

What do you enjoy doing in your spare time?

After training for my PADI Scuba Diving licence in the Florida Keys, I ventured to Egypt to test out my diving skills. My other underwater experiences range from snorkelling off the coast of Mexico to completing a shark dive in South Africa.

How long have you worked in the travel industry?

Over 20 years. I began as a tour guide at Cheddar Caves before in France. I then travelled to America to work in the Everglades National Park. After graduating from Brighton University with a first-class degree in Management and Travel, I joined Saga.

What do you love about cruising and visiting new places?

Cruising with Saga brings amazing surprises, whether it be a brass band reception at a maiden port or a championship volleyball tournament on the quayside!"

quote marck Where are your areas of expertise?

I specialise in European destinations, with all the culture and history they offer our guests.

If you could only visit one place where would it be?

The main place I would visit would be America. I've only been to New York but there is so much in the States that I would like to do and see. I would love to do a road trip from east to west in an old-school muscle car.

What do you enjoy doing in your spare time?

I enjoy watching and playing football in my spare time.

How long have you worked in the travel industry?

I have worked in different areas of Travel sales for a total of six years, ranging from Long haul stays and Touring to European package holidays and Cruising.

What do you love about cruising and visiting new places?

I love the fact you travel when you are sleeping and wake up in a new destination each day."

Rebecca Johncock

quote marck Where are your areas of expertise?

I have had lots of experience dealing with customers and ensuring we find the right holiday for them. I have also travelled with many of our cruise partner ships, which gives me an insight into what they do differently.

If you could only visit one place where would it be?

I have travelled to beautiful countries such as the Caribbean, Vietnam, China, Alaska and Canada. If I could go back somewhere, it would have to be South Africa. Seeing the ‘Big Five’ in their natural surroundings and swimming in the Devil's Pool above Victoria Falls are experiences I will never forget.

What do you enjoy doing in your spare time?

I like going on holidays myself, with friends or family, looking for new places to tick off my bucket list. The trouble is that Saga keeps introducing new destinations, making my list much longer!

How long have you worked in the travel industry?

I have worked with Saga for 19 years, in various areas – from our Europe, UK, River and Long Haul holidays to where I am now, selling our fabulous cruises.

What do you love about cruising and visiting new places?

Cruising is like visiting lots of mini holiday destinations, and then you can choose your favourite and go there in more depth next time."

Andy White

quote marck Where are your areas of expertise?

I am especially knowledgeable about Norway and the Mediterranean.

If you could only visit one place where would it be?

Greece, because of the country’s selection of fascinating islands and beaches, along with the overwhelming hospitality of the people.

What do you enjoy doing in your spare time?

I enjoy spending time with my family and socialising with friends.

How long have you worked in the travel industry?

15 years.

What do you love about cruising and visiting new places?

It’s the chance for adventure and new experiences."

Charlotte Chambers

quote marck Where are your areas of expertise?

The Baltic and the Canaries.

If you could only visit one place where would it be?

There are still too many places I want to see in the world. If I had to say one right now it would be Norway.

What do you enjoy doing in your spare time?

I’m very partial to skiing and fishing.

How long have you worked in the travel industry?

Nine years.

What do you love about cruising and visiting new places?

Trying new food, learning a new language (as much as I can), meeting new people and exploring new countries."

Jemma O'Leary

quote marck Where are your areas of expertise?

I’ve visited the Baltic, the Black Sea, Norway, The Med and Greek Islands. I have also ventured to South Africa, Botswana, Namibia and quite a few Caribbean Islands. In addition, I have enjoyed several river cruises so I am familiar with the Douro, Danube and the Rhine.

If you could only visit one place where would it be?

I absolutely loved South Africa. We safaried and camped in the bush. We also took a flight over the Okovanga Delta, visited Victoria Falls and enjoyed an amazing train trip through the villages.

What do you enjoy doing in your spare time?

I love spending time with my family. I have a little boy so we like going to parks, the zoo and wildlife parks. I also like to socialise with my friends.

How long have you worked in the travel industry?

I have worked at Saga for 18 years. It was my first job after I finished college.

What do you love about cruising and visiting new places?

I love the fact that it’s so hassle-free. You don’t have to check in for a flight two hours beforehand and you can visit more ports of call. It’s such an easy way to see the world."

Lisa Falconer

quote marck Where are your areas of expertise?

Our own wonderful ships, Spirit of Discovery and Spirit of Adventure. Also Holland America Line, having cruised aboard the lovely MS Koningsdam.

If you could only visit one place where would it be?

It would probably have to be Cyprus. Although not overly exotic I have never met such friendly people.

What do you enjoy doing in your spare time?

I enjoy spending quality time with my family. Lots of lovely long walks and going to the gym when I have the opportunity!

How long have you worked in the travel industry?

20 years.

What do you love about cruising and visiting new places?

It's so exciting discovering new places by sea. My personal favourite is arriving into smaller ports, when local people come out of their homes to wave and greet you as you sail in!"

Owen Reed

quote marck Where are your areas of expertise?

The ships! I’ve learnt a lot about them from our passenger feedback and educational visits (2018’s Isle of Man TT cruise was a highlight). Being able to experience the ship with our passengers really helps build my knowledge up.

If you could only visit one place where would it be?

Cyprus. I love the sunshine, you’ll find me by the pool or walking around town catching some rays!

What do you enjoy doing in your spare time?

I’m a keen cricketer and have played for my hometown team since I was 11 – nearly three decades! I will watch any sport (much to my girlfriend’s delight…).

How long have you worked in the travel industry?

I’ve been at Saga for 20 years this year. It’s a really exciting time, with two new ships coming into service over the next couple of years.

What do you love about cruising and visiting new places?

Waking up in a different country nearly every morning without having to pack and unpack your case. It’s the best way to see the world!"

Tina Casey

quote marck Where are your areas of expertise?

I am especially knowledgeable about Norway’s fjords, Iceland and the city of Amsterdam.

If you could only visit one place where would it be?

It has to be South Africa because of the amazing animals.

What do you enjoy doing in your spare time?

I spend most of it with my family.

How long have you worked in the travel industry?

19 years.

What do you love about cruising and visiting new places?

Cruising is definitely all about the service you receive and the people you meet. Also, finding yourself in a different place every morning you wake up, and seeing how the local people live."

Chris Falconer

quote marck Where are your areas of expertise?

I know more about our beautiful ships than our destinations, but I certainly enjoyed my visit to the whisky distilleries of Orkney when I joined a cruise to Iceland.

If you could only visit one place where would it be?

Australia’s Whitsunday Islands are definitely on my bucket list. Their remoteness and beautiful beaches sound amazing, as does the thought of living in such peace and tranquillity.

What do you enjoy doing in your spare time?

I’m a very keen sportsman, in particular football. I also enjoy running and working-out in my garage.

How long have you worked in the travel industry?

I started at Saga at the tender age of 16 and have been part of the furniture ever since… 19 years in all!

What do you love about cruising and visiting new places?

I love lazy days at sea, being waited on hand and foot, lapping up the attentive 5-star service. Then the contrast of exploring so many exciting countries, some of which you might not visit otherwise. What more could you ask for?"