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Frequently asked questions

Aegean AirlinesAegean Airlines

Aegean Airlines online check in opens 48 hours before your departure.

To check in online you will need your booking reference or e-ticket number.

 

Check in online

Additional online check in information

AeromexicoAeromexico

You check in online from 24 hours before your flight departure


Check in online

Special assistance information

Air CanadaAir Canada

You can check in online from 24 hours before your flight with Air Canada. 

To check in online you will need your booking reference number.

 

Check in online

Additional online check in information

Special assistance information

Air EuropaAir Europa

Air Europe online check in opens 48 hours before your departure.

To check in online you will need your airline reference or e-ticket number.

 

Check in online

Air FranceAir France

You can check in online from 30 hours before your flight with Air France.

To check in online you will need your airline reference or e-ticket number.

 

Check in online

Additional online check in information

Air Malta (London)Air Malta (London)

Air Malta online check in opens 24 hours before the scheduled departure of your flight from London.

To check in online you will need your airline reference number.

 

Check in online

Additional online check in information

Special assistance information

Air Malta (Manchester)Air Malta (Manchester)

Air Malta online check in opens 24 hours before the scheduled departure of your flight from Manchester.

To check in online you will need your airline reference number.

 

Check in online

Additional online check in information

Air MauritiusAir Mauritius

Air Mauritius online check in opens 24 hours before your departure.

To check in online you will need your airline reference or e-ticket number.

 

Check in online

Additional online check in information

Air New ZealandAir New Zealand

Air New Zealand online check in opens 24 hours before your departure.

To check in online you will need your booking reference and passport details.

 

Check in online

Additional check in information

Special assistance information

Air TransatAir Transat

You can check in online from 24 hours before your flight with Air Transat.

To check in online you will need your airline reference number.

 

Check in online

Additional online check in information

Special assistance information

You can check in online from 48 hours before your flight with Alitalia.

To check in online you will need your airline reference or e-ticket number.

 

Check in online

Additional online check in information

Special assistance information

American AirlinesAmerican Airlines

American Airlines online check in opens 24 hours before the scheduled departure of the flight.

To check in online you will need your airline reference number.

 

Check in online

Additional online check in information

Special assistance information

Austrian AirlinesAustrian Airlines

Austrian Airlines online check in opens 36 hours before the schedules departure of your flight.

To check in online you will need your airline reference or e-ticket number.

 

Check in online

Additional online check in information

You check in online from 24 hours before your flight departure.


Check in online

Additional check in information

Special assistance information

British AirwaysBritish Airways

British Airways online check-in service makes it easier for you, so you'll have less to worry about before your trip and less to do once you get to the airport.

Online check-in is a simple process, available from 24 hours before your flight departs. You can check in up to nine people in your booking and your bags too.

Confirm your seats using the seating plans and print your boarding pass before you leave for the airport. In just a few easy steps you'll be ready to go.

Check in online

Additional online check in information

Special Assistance information

Cathay PacificCathay Pacific

Cathay Pacific online check in opens 48 hours before your departure.

To check in online you will need your airline reference or e-ticket number.

Check in online

Additional online check in information

Special assistance information

Croatia AirlinesCroatia Airlines

Croatia Airlines online check in opens 23 hours before your departure.

To check in online you will need your airline reference or e-ticket number.

 

Check in online

Additional online check in information

Special assistance information

Delta AirlinesDelta Airlines

Delta Airlines online check in opens 24 hours before your departure.

To check in online you will need airline reference or e-ticket number.

 

Check in online

Additional online check in information

easyJet online check in opens 30 days before the scheduled departure of your flight and closes 2 hours before.

To check in online go to Manage Bookings or Check-in online and select 'No, someone else made the booking'. You will also need your booking reference number.

Alternatively, you can check in using the easyJet app.

 

Check in online

Online check in additional information

Travel assistance information

Egyptair online check in opens 48 hours before the scheduled departure of your flight.

To check in online you will need your airline reference or e-ticket number.

 

Check in online

Additional online check in information

Special assistance information

You can check in online from 24 hours before your flight with Emirates.

To check in online you will need your airline reference number.

 

Check in online

Additional online check in information

Special assistance

Ethiopian AirlinesEthiopian Airlines

You check in online from 24 hours before your flight departure.


Check in online

Additional check in information

Special assistance information

Eva Air online check in opens 24 hours before your departure.

To check in online you will need your airline reference number.

 

Check in online

You can check in online from 36 hours before your flight with Finnair.

To check in you will need your airline reference or e-ticket number.

 

Check in online

Additional online check in information

Flybe online check in opens 36 hours before your departure.

To check in online you will need your booking reference number.

 

Check in online

Additional online check in information

Special assistance information

Iberia AirlinesIberia Airlines

Iberia Airlines online check in opens 36 hours before your departure.

To check in you will need your booking reference or e-ticket number.

 

Check in online

Additional online check in information

Iceland AirIceland Air

Iceland Air online check in opens 36 hours before your departure.

To check in online you will need your airline reference or e-ticket number.

 

Check in online

Additional online check in information

Jet Airways IndiaJet Airways India

Jet Airways India online check in opens 24 hours before the departure of your flight (48 hours for premium customers).

To check in online you will need your airline reference or e-ticket number.

 

Check in online

Additional online check in information

Special assistance information

Jet2 online check in opens from 28 days before departure. To check in online you will need your airline reference number.

 

Check in online

Travel assistance information

Kenya AirwaysKenya Airways

Kenya Airlines online check in opens 30 hours before your departure.

To check in online you will need your airline reference or e-ticket number.

 

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Additional online check in information

Special assistance information

You can check in online up to 30 hours before your flight with KLM.

To check in online you will need you airline reference or e-ticket number.

 

Check in online

Additional online check in information

Special assistance information

You can check in online from 24 hours before your flight with LAN.

To check in online you will need your airline reference number.

 

Check in online

Additional online check in information

Special assistance information

LATAM AirlinesLATAM Airlines

You check in online from 24 hours before your flight departure.

Check in online

Special assistance information

LATAM Airlines BrasilLATAM Airlines Brasil

You check in online from 24 hours before your flight departure.

Check in online

Special assistance information

LOT Polish AirlinesLOT Polish Airlines

LOT Polish Airline online check in opens 24 hours before your departure.

To check in online you will need your airline reference or e-ticket number.

 

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Additional online check in information

Special assistance information

You can check in online from 23 hours before your flight with Lufthansa.

To check in online you will need your airline reference or e-ticket number.

 

Check in online

Additional online check in information

Malaysia AirlinesMalaysia Airlines

Malaysia Airlines online check in opens 48 hours before your departure.

To check in online you will need your airline reference or e-ticket number.

 

Check in online

Additional online check in information

Special assistance information

You can check in online from 28 days before your flight with Monarch.

To check in online you will need your Saga booking reference number or airline booking reference as indicated in your travel documents.

Please note, if your seats have not yet been allocated, you will need to choose and pay for them during online check in.

 

Check in online

Additional online check in information

Special assistance information

Montenegro AirlinesMontenegro Airlines

Montenegro Airlines do not have an online check facility.

 

Additional check in information

Norwegian AirNorwegian Air

Norwegian Air online check in opens 24 hours before your departure.

To check in online you will need your airline reference number.

 

Check in online

Additional online check in information

Special assistance information

Qantas AirwaysQantas Airways

You can check in online from 24 hours before your flight with Qantas Airways.

To check in online you will need your booking reference number.

 

Check in online

Additional online check in information

Special assistance information

Qatar AirlinesQatar Airlines

Qatar Airlines online check in opens 36 hours before your departure.

To check in online you will need your airline reference or e-ticket number.

 

Check in online

Additional online check in information

Special assistance information

Royal Air MarocRoyal Air Maroc

You can check in online from 48 hours before your flight with Royal Air Maroc.

To check in online you will need your booking reference or e-ticket number.

 

Check in online

Additional online check in information

Special assistance information

Royal Brunei AirlinesRoyal Brunei Airlines

Royal Brunei Airlines online check in opens 24 hours before your departure.

To check in online you will need your airline reference or e-ticket number.

 

Check in online

Additional online check in information

Special assistance information

Royal JordanianRoyal Jordanian

You can check in online from 24 hours before your flight with Royal Jordanian.

To check in online you will need your e-ticket number.

 

Check in online

Additional online check in information

Special assistance information

SAS online check in opens 22 hours before your departure.

To check in online you will need your airline reference number.

 

Check in online

Additional online check in information

Special assistance information

Sata InternationalSata International

You can check in online from 48 hours before your flight with Sata International.

To check in online you will need your airline reference or e-ticket number.

 

Check in online

Additional online check in information

Special assistance information

Singapore AirlinesSingapore Airlines

Singapore Airlines online check in opens 48 hours before your departure.

To check in online you will need your airline reference or e-ticket number.

 

Check in online

Additional online check in information

Special assistance information

South African AirwaysSouth African Airways

South African Airways online check in opens 24 hours before the scheduled departure of the flight.

To check in online you will need your airline reference or e-ticket number.

 

Check in online

Online check in additional information

Special assistance information

SriLankan AirlinesSriLankan Airlines

SriLankan Airlines online check in opens 24 hours before your departure.

To check in online you will need your airline reference or e-ticket number.

 

Check in online

Special assistance information

You can check in online from 23 hours before your flight with Swiss.

To check in online you will need your airline reference or e-ticket number.

 

Check in online

Additional online check in information

Special assistance information

TAM Brazilian AirlinesTAM Brazilian Airlines

You can check in online up to 24 hours before your flight with TAM Brazilian Airlines.

To check in online you will need your airline reference or e-ticket number.

 

Check in online

Special assistance information

TAP online check in opens 36 hours before the scheduled departure of your flight.

To check in online you will need your airline reference or e-ticket number.

 

Check in online

Online check in additional information

Special assistance information

TAROM online check in opens 30 hours before your departure.

To check in online you will need your airline reference or e-ticket number.

 

Check in online

Additional online check in information

Special assistance information

THAI AirwaysTHAI Airways

You can check in online from 24 hours before your flight with THAI Airways.

To check in online you will need your airline reference number.

 

Check in online

Special assistance information

Thomas CookThomas Cook

Thomas Cook online check in opens 24 hours before the scheduled departure of your flight and closes 2 hours before.

To check in online you will need your airline reference number.

 

Check in online

Online check in additional information

Special assistance information

Thomson online check in opens 7 days hours before your departure.

To check in online you will need your booking reference.

 

Check in online

Additional online check in information

Special assistance information

Turkish AirlinesTurkish Airlines

You can check in online from 24 hours before your flight with Turkish Airlines.

To check in online you will need your booking reference or e-ticket number.

 

Check in online

Additional online check in information

Special assistance information

Ukraine InternationalUkraine International

Ukraine International online check in opens 23 hours before your departure.

To check in online you will need your airline reference number.

 

Check in online

Additional online check in information

United AirlinesUnited Airlines

You can check in online from 24 hours before your flight with United Airlines.

To check in online you will need your airline reference or e-ticket number.

 

Check in online

Additional online check in information

Special assistance information

Vietnam AirlinesVietnam Airlines

You can check in online from 24 hours before your flight with Vietnam Airlines.

To check in online you will need your airline reference or e-ticket number.

 

Check in online

Additional online check in information

Special assistance information

Virgin AtlanticVirgin Atlantic

Virgin Atlantic online check in opens 24 hours before the scheduled departure of your flight.

To check in online you will need your e-ticket number, passport for travel and if you are a non-US resident visiting the USA you will need to supply details of where you are staying on your first night in the USA.

Where you have pre-assigned a seat online, check in needs to be completed no later than 2 hours* before departure time to enable us to honour this request. 

Please note, if you are travelling to the Caribbean and your flight journey includes onward flights with Liat Airlines then please check in at the airport rather than online.

*13 hours is required for Heathrow departures.

 

Check in online

Special assistance information

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