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NHN-RC7845 March 2024 53BRITANNIA CLUBWhen you sail with Saga Cruises regularly, you may qualify for membership of our Britannia Club. For full details of membership criteria and benefits please visit saga.co.uk/britannia.Please note: From March 1, 2023 cruises booked via our travel agent partners will not count towards Britannia Club membership. Any cruises booked before this date will continue to accrue their Britannia Club nights.WE GUARANTEE YOU WILL LOVE YOUR FIRST CRUISE, OR YOUR MONEY BACK!Available to guests that have not previously cruised with Saga River Cruises. To take advantage, you must state your intention to leave your cruise early to the Hotel General Manager/Cruise Director during the first 72 hours for cruises seven nights or over; or during the first 48 hours for cruises under seven nights. They will endeavor to resolve any issues within 48 hours, but if a solution cannot be agreed in this time, Saga will arrange and cover the cost of your return transport home at the next available port and refund the price of your cruise. We will not refund costs incurred for items not purchased directly through Saga, such as, but not limited to, overnight accommodation or third-party insurance. The guarantee does not affect Saga%u2019s standard booking conditions or pre-departure cancellation policy which are available at: saga.co.uk/loveit Further terms and conditions may apply.DATA PROTECTIONAny personal data you provide will be held securely and for the purpose you have provided it, in accordance with data protection legislation. We may need to disclose personal data to a third party including outside the European Economic Area (EEA) for the purpose of providing your holiday. In addition, your data may be disclosed to regulatory bodies or public authorities, such as customs or immigration, for the purposes of monitoring and/or enforcing compliance with any regulatory rules/codes; and it may be used for marketing, offering renewals, research and statistical purposes and crime prevention. Where you provide information about another person, we accept it on the basis that you have their permission to give us access to their personal data (including special category personal data) and that you have told them who we are and what we will use their data for, as set out above. If Saga has obtained your permission to do so, they will also contact you by post, telephone, email or other means to tell you about offers, products and services that may be of interest to you. At any time you can opt out of receiving such information, revise the products you would like to hear about or change the method they use to communicate with you. You can update these preferences by calling 0800 092 3665.For further information about how the Saga Group uses your personal information, please visit saga.co.uk/privacy-policy or contact the Data Protection Officer by email: data.protection@saga.co.uk or post: Saga PLC, 3 Pancras Square, London N1C 4AG.INSURANCEYou must be adequately insured for all cruises to cover all contingencies such as medical expenses, repatriation, and baggage cover. We offer optional comprehensive travel insurance with all our cruises. If you do not purchase the optional travel insurance and additional cancellation rights, or if we%u2019re unable to offer the optional cover, we advise that you arrange adequate insurance cover as soon as possibleSaga optional travel insurance: For UK residents only, insurance, underwritten by Astrenska Insurance Limited, is offered with all our river cruises unless otherwise stated and subject to terms and conditions. A policy document will be sent with your confirmation invoice. A summary of the cover is shown below.SUMMARY OF COVER1. (a) Medical Expenses up to %u00a35,000,000(b) Hospital Benefit %u00a320 per day (max. %u00a3500)2. Curtailment up to %u00a37,500 for river cruises3. Personal Accident up to %u00a315,0004. Criminal Injury Benefit up to %u00a3100,0005. (a) Baggage up to %u00a31,500 i) Single Article limit %u00a3250 ii) Overall Valuables limit %u00a3350(b) Temporarily Lost Baggage over 12 hours up to %u00a3100 6. Money and Documents up to %u00a3500, Cash limit %u00a32007. Loss of Passport Expenses up to %u00a32008. Personal Liability up to %u00a31,000,0009. Missed Departure up to %u00a3500 (Europe), up to %u00a31,000 (worldwide)10. Travel Delay %u2013 Transport(a) Deposit/Cancellation Charges up to %u00a37,500(b) Compensation up to %u00a315011. Legal Expenses (claims for compensation for personal injury or death) up to %u00a350,000If you have your own insurance, we will offer you the cruise at a lower price. Please visit our website or call for further details. Please be aware this policy will only provide cover for any claims caused by or relating to Coronavirus Disease (COVID-19), or any mutation of, under the %u2018Emergency medical associated expenses%u2019 section of our policy book. This section provides insurance for emergency medical and associated costs not covered by the National Health Service or any reciprocal health agreement. For sections 1(a), 2, 5(a), 6 and 10(a) above, the first %u00a370 of each and every claim is excluded. Please note that the optional travel insurance and additional cancellation rights are only available for overseas holidays where the included cruise, flights or ferry elements of the holiday are taken. If you arrange your own travel abroad, you will not be covered and should make alternative arrangements. If you feel you need increased baggage cover please check your home contents insurance policy first, as most people can have their personal possessions insured under this policy while they are away. If you are suffering from, or in the last 12 months have suffered from, an illness that has required treatment from a doctor, you must advise us and we%u2019ll confirm whether you can be covered under this insurance. Insurance policy document If you choose to take the insurance, we will send you the insurance policy document with your holiday confirmation/invoice, or you can call us to request it earlier. If the policy does not meet your requirements, you are entitled to cancel at any time prior to your date of departure. The policy document contains full details of the cover provided, our complaints procedure, terms and exclusions. We recommend that you read it carefully.Bookings made 18 months or more before departure: This section only applies to cruises offered with optional travel insurance and additional cancellation rights. Our optional travel insurance and additional cancellation rights cannot be offered with cruises booked more than 18 months before departure. Customers who wish to include the optional travel insurance and additional cancellation rights will have their booking held until 18 months before the departure date. Should you need to cancel prior to your booking being confirmed, a full refund will be available. Once within 18 months of departure, the optional travel insurance and additional cancellation rights can be added and the cruise confirmed. This is subject to the normal insurance policy conditions and Saga%u2019s booking conditions.Additional cancellation cover: Where you have chosen to include the optional travel insurance you benefit from additional cancellation cover which allow you to cancel your cruise under a range of different circumstances and receive a full refund of all the money you have paid to us, less an administration of %u00a3100 per person. Please refer to our full booking conditions for details.TRAVEL AGENTSWhen you buy a flight-based holiday, all monies you pay to the travel agent are held by him on behalf of and for the benefit of the Trustees of the Air Travel Trust at all times. This is subject to the agent%u2019s obligation to pay it to us for so long as we do not fail. If we fail, any money held at that time by the agent, or subsequently accepted from you by him, is and continues to be held on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us. When you buy a holiday not including a flight, all monies you pay to the travel agent are held by him on our behalf at all times