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51ESSENTIAL INFORMATIONAll reservations are subject to Saga%u2019s booking conditions which will be sent to you with your river cruise confirmation and are available in advance upon request by calling us on 0800 300 600 or visiting our website travel.saga.co.uk. The river cruise contract is subject to English law and the exclusive jurisdiction of the English courts. You may however choose the law and jurisdiction of Scotland or Northern Ireland if you live there and wish to do so. The river cruise contract is created 14 days following your receipt of the written holiday confirmation.BOOKING YOUR CRUISEAge qualification: Saga cruises are for anyone aged 50 and over. A travelling companion or family member travelling with you may be aged 40 or over.How our discounts work: On all our cruises we set aside a number of cabins within each grade at a discounted fare, with the highest discount of 25% available on selected grades. These cabins are sold on a first come, first served basis. As cabins are sold, the discount begins to reduce, and continues to reduce, until those selected cabins are sold. This means that the earlier you book, the higher the chance of securing a greater discount. Our price panels clearly show the full cruise price, along with the discounted fare applicable at the time of going to print. Please note that during peak booking periods discounts can reduce quickly. Please call us or visit our website for the most up-to-date prices.Pricing: All river cruise packages advertised on our website and in our brochures are subject to availability and the advertised prices may have changed by the time you book your river cruise. We will notify you of the current price prior to any booking. We reserve the right to alter the price of any river cruise, introduce supplements or correct pricing errors at any time. Once booked the cost of your river cruise cannot be increased unless you amend your booking.Cruise Price Promise: Should we ever reduce our prices or introduce a new special offer after you book, we will calculate the price difference and pass the value of any possible saving back to you (optional ad-hoc services are excluded). This applies as long as the discounted cruise is exactly the same package offered under exactly the same terms of sale (which means the full terms that apply to your holiday contract, including your cabin grade and whether your cabin is allocated at the time of booking or at embarkation). In calculating any possible saving due, we%u2019ll take into consideration all offers and discounts that were applied at the time of booking and compare the overall price that you%u2019ve been charged with the current price. We will pass on the value of the saving in the form of a higher-grade cabin, on-board credit, or other value-added benefit.Special offers: In the case of discounted prices and other special offers, please note that there are only a limited number of places available at the special offer prices. We reserve the right to extend, reduce or withdraw the offers at any time, without notice. Selected offers cannot be booked online.What we describe: Some of the highlights detailed may only be seen on optional excursions, at an additional cost, or by exploring independently. Advertised amenities, included and optional excursions, entertainment and activities may change or become unavailable. We will notify you of any known changes at the time of booking. Final details of optional excursions will be sent to you before you travel although we cannot guarantee they will be available during your cruise. Some itineraries also operate in reverse order. Where this is the case we indicate it on the river cruise pages and our Cruise Consultants will be able to give you further details.Please also note that changes may be made to the particulars within the brochure at any time after publication.Sold out cruises and advance registrations: If you are interested in a cruise that has sold out, call the team on 0800 50 60 66 and we will register your interest. Should any cabins become available at a later date, we will contact you. We also operate an advance registration scheme whereby you can register your interest for cruises that are not yet on sale for a fully-refundable deposit of %u00a390 per person. Once you have made an advance registration we will contact you before the cruises go on general sale giving you opportunity to be the first to book. Making an advance registration gives you the opportunity to secure your choice of cabin at the best possible discount.Guarantee Cabins: The traditional way to book a cruise is to reserve your cabin number at the time of booking. However, if you%u2019ve decided what type of cabin you want, but don%u2019t have a preference for a particular cabin or bed configuration, then our unassigned/guarantee could be for you. You are guaranteed the minimum grade cabin in the category shown, just not the specific cabin or location on the ship. This will be allocated to you later on, sometimes as you embark the ship. If you choose not to accept your allocated cabin, which could be located anywhere on the ship, this will be treated as a cancellation by you and cancellation charges will be payable in accordance with our booking conditions. Insufficient bookings: If we need to cancel your cruise due to insufficient support we would do so before the balance due date.Optional ad-hoc services: We provide you with the option to specifically request extras which are in addition to, or adaptations of, our standard packages. Prices for optional ad-hoc services such as extensions, extra accommodation, upgrades, additional flights that are not part of a standard Saga allocation and domestic flights (%u2018ad-hoc service%u2019) can vary depending on when you book. Please note that adding an ad-hoc service may result in additional non-refundable charges to our standard packages due to changes in flight dates, changes to our standard allocated accommodation periods and additional costs passed to us from third party suppliers. They may also result in an additional or higher non-refundable deposit being payable. You will be notified of the total price of your holiday and any increase to your deposit prior to booking.PAYING FOR YOUR CRUISEDeposits: When you make your booking, you must a deposit of %u00a3250 per person or 15% of the cruise cost, whichever is the greater.Balance: The balance of the price of your travel arrangements must be paid at least 90 days before departure. Unless you are otherwise advised, bookings made after the balance due date (as set out above) must be paid in full at the time of booking and we cannot confirm your booking until full payment is received. Payments can be made by credit card, debit card or cheque. If the deposit and/or balance is not paid in time, we reserve the right to cancel your travel arrangements. If the balance is not paid in time, we shall retain your deposit to cover costs incurred.Payment methods: All deposits and balances to be made to your travel agent by their accepted forms of payment within the times frames as stated opposite.Your financial protection and peace of mind: Some of the flights and flight-inclusive cruises in this brochure are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed in this brochure. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: caa.co.uk. We ensure full financial protection is provided for all our cruise packages. 1. For flight-based cruises this is through Air Travel Organiser%u2019s Licence number 0308 issued to ST&H Limited (a Saga group company) by the Civil Aviation Authority of Gatwick Airport South, West Sussex, RH6 0YR, UK caa.co.uk, telephone 0333 103 6350, email claims@caa.co.uk. When you buy an ATOL protected flight or flight inclusive cruise from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. 2. When you buy a cruise package that doesn%u2019t include a flight, protection is provided by way of a bond held by ABTA %u2013 The Travel Association of 30 Park Street London SE1 9EQ abta.com, telephone 0203 758 8779, email customerprotection@abta.co.uk. For further information, please see abta.com. Calls from UK landlines cost the standard rate, but from mobiles may be higher. Check with your network provider. Please note that items not purchased through Saga will not be protected.