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52BEFORE YOU TRAVELPassports: You will need a valid passport for all cruises featured. As requirements vary and can change without notice, we strongly advise you to ensure that your passport is valid for at least six months after the end of your cruise. We recommend that you have at least three blank pages in your passport to cover potential immigration formalities, which may be required in some countries. We recommend that you also take your passport for identification purposes when taking domestic flights. To meet Border Force security check requirements, Saga requires certain passport information from you and your party in advance of your departure date. We will ask for this information at the time of booking. A failure to provide the passport information prior to your departure date may result in you and your party being denied boarding. If you or a member of your party are denied boarding in these circumstances, this will be treated as a cancellation.Visas and ETAs: Unless we advise you otherwise at the time of booking, your specific passport and visa requirements, and other immigration requirements are your responsibility, and you should confirm these with the relevant Embassies and/or Consulates. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements.From 2025 it is expected that a full British citizen resident in the UK will need an ETIAS travel authorisation in order to enter most EU member states. You will be responsible for obtaining this authorisation before travel and you are also responsible for ensuring that you do not breachany restrictions governing your length of stay in these countries. If you are a British citizen resident in the UK, you may wish to refer to government advice at https://www.gov.uk/browse/abroad. Travel advice: The Foreign, Commonwealth and Development Office (FCDO) Travel Advice Unit provides up-to-date advice and safety information for British nationals travelling abroad. Please visit gov.uk/foreign-travel-advice for further information. We recommend you regularly check this information.Health screening: We will require you to complete our pre-boarding health questionnaire, comply with any of our health screening requirements (including, without limitation, mandatory testing for COVID-19) and to supply full and accurate information of any symptoms of or positive tests for viral or bacterial illness you or a member of your party may have including, without limitation, COVID-19. We also require you to inform us of any recent close contact you or any member of your party may have had with someone suspected of or known to have a viral or bacterial illness including, without limitation, COVID-19. Refusal to complete our questionnaire or comply with our health screening requirements may result in you being denied boarding. If you are denied boarding in any of these circumstances, this will be treated as a cancellation by you and cancellation charges may apply. Further, to avoid the spread of any viral or bacterial illness on board including, without limitation, COVID-19, we may deny boarding to any passenger who displays symptoms of any such illness or who in our reasonable opinion may be at risk of having contracted any such illness. If you are denied boarding in these circumstances, you will not be entitled to a refund but you may amend your cruise to a different date.COVID-19 vaccinations: We recommendthat all passengers are vaccinated and boosted against COVID-19 using a COVID-19 vaccine approved by the UK%u2019s Medical and Healthcare Regulatory Authority. Other vaccinations: We will advise you with your holiday confirmation of any other vaccinations that are required as a condition of entry to the country(ies) that you are visiting. We recommend that you consult your doctor at least 12 weeks before departure, and they will advise you about any other vaccinations required. You may also wish to refer to government health advice for your destination at gov.uk/foreign-travel-advice. Mobility and assistance: None of our river cruise ships have cabins adapted for use by those with restricted mobility, and the use of wheelchairs onboard is not permitted.We reserve the right to refuse the carriage of any person if carrying such a passenger would breach applicable safety requirements or law. We also reserve the right to refuse carriage if the design of the vessel and/or the port infrastructure and equipment would make carriage unsafe or not operationally feasible. We reserve the right to require that a disabled passenger or a passenger of reduced mobility is accompanied by another fare paying person capable of providing assistance to ensure compliance with any applicable safety requirement or law or if the design of the vessel and/or the port infrastructure and equipment means that a disabled passenger or person of reduced mobility cannot be carried in a safe or operationally feasible manner without the assistance of another person. Please advise us at the time of booking if you or any member of your party has reduced mobility or would require assistance in an emergency, or as soon as possible before departure should there be a change in circumstances. If you do not inform us of such a condition we will not be liable if any airline (where applicable) refuses to accept you or any member of your party as a passenger. If you are disabled or have difficulty moving around, you are legally entitled to receive assistance when you fly. This free service is available to anyone with mobility problems, for example, because of your disability, age or a temporary injury. To take full advantage of the service you need to book at least 48 hours in advance of your flight. Please contact us as soon as possible prior to departure. You can also visit our website travel.saga.co.uk. Please note that personal daily care cannot be provided by any member of the ship%u2019s staff.Food allergies or specific dietary requirements on board the ship:If you%u2019ve got any food allergies or specific dietary requirements, it is important that you advise us at the time of booking. It is also essential that you make the ma%u00eetre d%u2019 aware of your allergies or dietary requirements after arriving on board and ask for information about ingredients before eating. Cruise guests are also reminded that any required medications should be kept with them at all times.Further questions: If you have any questions after you have booked, call your travel agent.ON BOARDChanges to the itinerary: The weather can affect river levels and sometimes this impacts on an itinerary. In the unlikely event of this happening we will do our utmost to ensure the cruise remains as close to its original itinerary as possible or we will offer a suitable alternative if necessary. It is also sometimes necessary to close the outside deck when cruising through sections of river with very low bridges for safety reasons.Berthing arrangements: At some of the more popular ports you may find your ship berths alongside other river cruise ships, which means the views from the windows can become obscured and you may have to walk across other ships to reach the riverbank. On rare occasions the berth will be located on the outskirts of town, a decision which is beyond our control and often made by the river authorities at that port. In these circumstances, and where there is no included excursion operating, we will arrange complimentary shuttle bus service.Health and Safety procedures: We have developed stringent procedures for dealing with viral or bacterial illnesses in relation to our cruises. These procedures may mean that some facilities and services may not be available during the cruise package. The procedures may also change at short notice depending on the circumstances and latest advice and guidance available in respect of the particular illness. Any procedures introduced to prevent or limit the spread of viral or bacterial illnesses will not be a significant change to your cruise package. You are required to follow our instructions or those of the Master or the ship%u2019s crew in respect of any procedures designed to prevent or limit the spread of viral or bacterial illnesses. This may include the mandatory wearing of face masks in all public areas. If you fail to comply with our procedures or our instructions or those of the ship%u2019s Master or crew or your health or conduct is likely to endanger the health and safety of other passengers or crew, we and/or the ship%u2019s master reserve the right to take reasonable and appropriate action which could include the curtailment of your cruise package. In such circumstances, no compensation or refund will be payable and, in the event of curtailment, you will be liable to pay any additional expenses reasonably incurred in arranging the curtailment.