Saga Hosts | Meet the team

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Saga Hosts

Making a difference to your experience

Your holiday experience is front of mind for our team of Saga Hosts. Each hotel has a dedicated host who will enhance your holiday experience and ensure you have a truly memorable holiday.

From the moment you’re welcomed at your hotel to your transfer to the airport at the end of your stay, all the little details will be taken care of. Your Saga Host will share their knowledge of the local area, culture and cuisine, and provide a concierge service for restaurant, excursion and taxi bookings, so you can get the most out of your holiday.

Your Saga Host will ensure you enjoy…

An informative welcome meeting on arrival at your hotel
An orientation walk, so you can familiarise yourself with the local area
An exciting programme of excursions to get out and about around the resort
A variety of activities to compliment the hotel entertainment
A sociable atmosphere throughout your holiday
A unique in-house service with 24-hour support during your holiday

Assurance and peace of mind

Saga Holidays has been established since 1951 and at Saga we truly believe that we know what our customers want. We don’t just offer the superb customer service that you come to expect with Saga, but an experience that goes beyond your expectations. We are confident that we will provide a guest experience that others do not. Our exclusive dedicated in-house Saga Hosts will be there to ensure you have a memorable experience – taking care of everything so you don’t have to. We are committed to developing and evolving our customer service to ensure you get the same amazing Saga experience time and time again.

You’re our guest, but you’ll leave us as a friend.

Meet our hosts

Belen Lantazan

How long have you been working as a Saga Host?

I have been working at the hotel, Juan de la Cosa, for 20 years and I was lucky to become a Saga Host eight years ago. I’ve enjoyed working with Saga customers during this time.

Why do you love the destination and hotel?

The hotel is situated directly on the long sandy beach, providing lovely walks and fresh air. Santona is a small fishing town on the north Cantabria coast. We are famous for our anchovy factories and our traditional customs.

Our customers love the hotel, its beach location, the food and the activities. We offer authentic Spanish cuisine, wine tasting, live music, walks and included excursions.

What do you love about your role as a Saga Host?

I love working with our customers. We enjoy our time together and have a lot of fun, and I am very proud to show them every thing about the hotel and local area. I always look forward to giving our guests an unforgettable holiday.

What would be your Saga Host highlight?

I love showing our visitors around Santona and the surrounding villages of our neighbouring town of Laredo."

Suzanne Petken

How long have you been working as a Saga Host?

I've been working for Saga since 1995.

Why do you love the destination and hotel?

The Hotel Port Denia is lively and friendly with a great activity program.

What do you love about your role as a Saga Host?

The best part of my job is seeing people making new friends and having fun.

What would be your Saga Host highlight?

The highlight of Denia is its cosmopolitan atmosphere, maze of streets and its history. Plus, it also great for walking as there are so many scenic walks."

Diane Butcher

How long have you been working as a Saga Host?

I started working as a Saga Host in February 2016. I live in Paphos so I know the area very well.

Why do you love the destination and hotel?

The Cypria Maris in Paphos is a fabulous hotel in a perfect location. The coastal path runs in front of the hotel and many guests like to walk all the way to Paphos harbour taking in the beautiful views along the way.

What do you love about your role as a Saga Host?

I love meeting new guests every week, and hearing how much they are enjoying their holiday. I find it really rewarding. I also love the fact that every day is different!

What would be your Saga Host highlight?

My highlight would be Paphos Old Town. This area of Paphos was completely renovated in 2017 when Paphos was the European Capital Of Culture. It's a great place to visit now, with artisan shops, traditional coffee shops, quirky murals on the walls and stunning views of Paphos. There's also a big indoor market which the guests love! I take my guests on a walking tour to the Old Town every Saturday and never get tired of visiting."

Mark Flannery

How long have you been working as a Saga Host?

I've been working for Saga for 15 years.

Why do you love the destination and hotel?

The Bull Costa Canaria & Spa adult-only hotel is the ideal place to relax and chill out, with its beautiful gardens leading you down to the beach.

What do you love about your role as a Saga Host?

I love the fact no two days are the same in my role as a Saga Host. I also love helping guests get the most out of their holiday with us.

What would be your Saga Host highlight?

My highlight is to explore the whole island of Gran Canaria. Known as a mini continent, it has diverse terrain, and there is so much to see and do from the coffee and banana plantations in the north, to the magnificant beaches and sand dunes in the south."