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5Saga goes above and beyond to make their cruises outstanding in every way possible.%u201dCarol Kemp, Lancashire%u201cWe are award winningAt the latest British Travel Awards 2024, we won four prizes, including Gold for Best Cruise Line for Luxury Holidays, an award we have now received for three years in a row. Plus, we are a Which? Recommended Provider of ocean cruises for the fourth year running.We guarantee you will love your fir st cruise, or your money back!Finally, we also make a very special promise. If you do not love every moment of your first cruise with us, we will happily refund you! See page 51 for further details.The Britannia Club, for when you returnLots of our guests return time and time again for more cruises. When you have sailed with us for more than 35 nights in total, you will be awarded free membership of the Britannia Club. This loyalty club gives bigger discounts on future cruises, free bubbly in your cabin, a regular newsletter, and lots more! 99% of guests rate us %u2018excellent%u2019 or %u2018good%u2019After every cruise, we ask all guests to give their feedback. Based on those guests that cruised from February to October 2024 and completed our questionnaires, 99% of guests rated their overall cruise experience as %u2018excellent%u2019 or %u2018good%u2019.