Page 51 - Demo

June 2025 51WHAT WE DESCRIBESome of the highlights detailed may only be seen on optional excursions, at an additional cost, or by exploring independently. Advertised amenities, included and optional excursions, entertainment and activities may change or become unavailable. We will notify you of any known changes at the time of booking. Final details of optional excursions will be sent to you before you travel although we cannot guarantee they will be available during your cruise. The weather can affect river levels and sometimes this impacts on an itinerary. In the unlikely event of this happening we will do our utmost to ensure the cruise remains as close to its original itinerary as possible or we will offer a suitable alternative if necessary. Some itineraries also operate in reverse order, see the itinerary pages for details.Please also note that changes may be made to the particulars within the brochure at any time after publication.OUR PRICE PROMISEShould we ever reduce our prices or introduce a new special offer after you book, we will automatically calculate the price difference and pass the value of any possible saving back to you (optional ad-hoc services are excluded). This applies as long as the discounted cruise is exactly the same package offered under exactly the same terms of sale (which means the full terms that apply to your holiday contract, including your cabin grade and whether your cabin is allocated at the time of booking or at embarkation). In calculating any possible saving due, we%u2019ll take into consideration all offers and discounts that were applied at the time of booking and compare the overall price that you%u2019ve been charged with the current price. We will pass on the value of the saving in the form of a higher-grade cabin, on-board credit, or other value-added benefit.SPECIAL OFFERSIn the case of discounted prices and other special offers, please note that there are only a limited number of places available at the special offer prices. We reserve the right to extend, reduce or withdraw the offers at any time, without notice. Selected offers cannot be booked online.SAVE 10% WHEN YOU BOOK A SECOND CRUISEWhy not stay on board for longer? You can make a further saving of 10% off the price of each consecutive cruise you book. This discount is off the current fare at the time of booking, after any other offers have been applied. It makes a longer voyage greater value for money. Please call for details.GUARANTEE CABINSThe traditional way to book a cruise is to reserve your cabin number at the time of booking. However, if you%u2019ve decided what type of cabin you want, but don%u2019t have a preference for a particular cabin or bed configuration, then our cabin guarantee could be for you. You are guaranteed the minimum grade cabin in the category shown, just not the specific cabin or location onboard. This will be allocated to you later on, sometimes as you embark the ship. If you choose not to accept your allocated cabin, which could be located anywhere on the ship, this will be treated as a cancellation by you and cancellation charges will be payable in accordance with our booking conditions.HOW OUR DISCOUNTS WORKOn all cruises we set aside a number of cabins within each grade at a discounted fare, with the highest discount of 25% available on selected grades. These cabins are sold on a first come, first served basis. As cabins are sold, the discount begins to reduce, and continues to reduce, until those selected cabins are sold. This means that the earlier you book, the higher the chance of securing a greater discount. Our price panels (where applicable) clearly show the full cruise price, along with the discounted fare applicable at the time of going to print. Please note that during peak booking periods discounts can reduce quickly. Please call us or visit our website for the most up to date prices.INSURANCE POLICYBecause it%u2019s important to be adequately insured when you travel abroad, we offer optional comprehensive travel insurance, underwritten by Astrenska Insurance Limited, and additional cancellation cover with all our overseas holidays. If you are suffering from, or in the last 12 months have suffered from, an illness that has required treatment from a doctor, you must advise us and we%u2019ll confirm whether you can be covered under this insurance. A full summary of the optional travel insurance will be provided with your booking confirmation. Cover is available to UK residents only and subject to medical screening. Terms and conditions apply. If you have your own insurance, we will offer you the holiday at a lower price %u2013 please call for further details.ESSENTIAL INFORMATIONBOOKING IS EASYBook online 24 hours a day atsaga.co.uk/riversIf you need to discuss any matters concerning your optional travel insurance or assistance with your Saga cruise, call our Customer Care team between 9am and 5pm weekdays FREE on 0808 189 6983.CHOOSE HOW TO PAYYou can pay by debit card, credit card, or cheque.Deposits: When you make your booking, you must pay a deposit of %u00a3250 per person or 15% of the cruise cost, whichever is the greater. Certain cruises may require a larger deposit or full payment %u2013 this will be advised at the time of booking.There are no transaction fees for card payments. Cheques should be made payable to Saga Holidays with your name, address and booking reference written on the back and sent to Saga Cruises Limited, PO Box 250, Seaham DO, SR7 1BH.The holiday balance should be paid at least 90 days before departure. If you are booking within the balance payment period, you will need to pay in full.ONCE YOU HAVE BOOKEDIf you have any questions after you have booked, call the after-sales helpline FREE on 0808 258 7103. If you want to pay your remaining balance, call FREE on 0808 134 3250.YOUR NATIONWIDE SHARED CHAUFFEUR SERVICE %u2013!INCLUDED ON ALL RIVER CRUISESOur complimentary travel package includes a return chauffeur service from your home to your international airport, return chauffeur service to your local airport for an included domestic flight to your main departure airport, return chauffeur service to your UK departure point, or complimentary parking at the airport if you%u2019d prefer to drive yourself. Included economy class domestic flights are subject to availability in our designated booking class. If this is not available at the time of booking, we%u2019ll advise you of the additional flight supplement. Depending on the time of your domestic or international flight you may need overnight accommodation, which will be at your own additional cost. Our return UK travel service is available to anyone in mainland England, Scotland, Wales, Northern Ireland, the Isle of Wight and Channel Islands. We%u2019re not currently able to offer the service to those in the Scottish islands, Isle of Man, Sark or the Isles of Scilly. Saga reserves the right to select the most appropriate form of transport and/or domestic airport for your journey. You could be sharing the journey with up to three (or very occasionally five) other Saga passengers in one of our larger MPVs. Alternatively, you can choose to have the vehicle for just you and your travelling companions for an additional cost. To find out more, call FREE on 0808 258 7905. The right to refuse the chauffeur service is at our discretion. The return UK travel service operates in the UK only.Please call for full details or go online at saga.co.uk/rivers-chauffeurWE GUARANTEE YOU WILL LOVE YOUR FIRST CRUISE, OR YOUR MONEY BACK!Available to guests that have not previously cruised with Saga River Cruises. To take advantage, you must state your intention to leave your cruise early to the Hotel General Manager/Cruise Director during the first 72 hours for cruises seven nights or over; or during the first 48 hours for cruises under seven nights. They will endeavor to resolve any issues within 48 hours, but if a solution cannot be agreed in this time, Saga will arrange and cover the cost of your return transport home at the next available port and refund the price of your cruise. We will not refund costs incurred for items not purchased directly through Saga, such as, but not limited to, overnight accommodation or third-party insurance. The guarantee does not affect Saga%u2019s standard booking conditions or pre-departure cancellation policy which are available at: saga.co.uk/loveitFurther terms and conditions may apply.