Book with confidence
Money back guarantee
We’re confident you’ll enjoy your first holiday with us, but if you don’t, we’ll bring you home early and refund the cost of your holiday…
Terms and conditions apply.
Only applicable on holidays of 7 nights or more.
Not available on Saga UK holidays, Saga Ocean Cruises or Third Party branded holidays or cruises. For Saga Ocean Cruises the 'Love it First Time' guarantee applies.
To take advantage of the Guarantee you must state your intention to do so to the Saga Host within the first 48 hours of your holiday.
The Saga Host will endeavour to resolve any issues within 24 hours. If a solution cannot be agreed, Saga will arrange and cover the costs of your return transport to the location where your Saga holiday arrangements commenced (such arrangements to be determined by Saga at its sole discretion), and refund you the amount that you have paid Saga for your holiday. We will not refund any costs you have incurred for items not purchased directly through Saga, such as overnight accommodation or third-party insurance.
The Guarantee does not affect Saga’s standard booking conditions or pre-departure cancellation policy. Please note that this offer does not apply if you wish to return home as a result of a Force Majeure event (as defined in Saga’s standard booking conditions).